📦 Shipping Policy
- Order Processing
- All orders are processed within 24 hours of payment confirmation.
- Orders can be placed 24/7 through our website.
- Delivery Times
- Standard delivery within Europe: 5–10 business days.
- International delivery: 7–15 business days (depending on destination and customs clearance).
- Tracking & Reliability
- Every order is shipped with a tracking number for full visibility.
- If your package is delayed or confiscated at customs, we guarantee reshipment at no extra cost.
- Discreet Packaging
- All parcels are securely and discreetly packaged to protect your privacy.
- No product names or sensitive information appear on the outside of the package.
- Flat-Rate Shipping
- One affordable shipping fee per order, regardless of size or weight.
- No hidden handling or freight charges.
đź’° Refund Policy
- Satisfaction Guarantee
- If you are not fully satisfied with your purchase, you may request a refund.
- Refunds are processed once the reason for dissatisfaction is reviewed and approved by our support team.
- Eligibility for Refunds
- Products must be unopened and unused to qualify for a refund.
- Refund requests must be submitted within 14 days of delivery.
- Refund Process
- Contact our support team with your order details and reason for refund.
- Approved refunds will be issued to your original payment method.
- Non-Refundable Items
- Opened or used products cannot be refunded due to health and safety regulations.
- Shipping fees are non-refundable unless the error was on our part.
- 🛡️ Our Commitment
- At Steroids Sweden, your satisfaction and trust are our top priorities. We ensure fast, discreet, and reliable delivery worldwide, backed by a clear and fair refund policy.
SHIPPING HOURS
Shipping hours: 9am-5pm GST Monday-Friday excluding federal holidays.
What countries do you ship to?
steroidsweden.com is able to ship to the whole of EU
TRACK MY ORDER
An automated email with tracking information will be sent upon dispatch. Please check all of your inboxes, including spam. If you still cannot locate your tracking information, contact us.
Alternatively, you can navigate to “My Account >Orders“. From there, select “view your order” and your tracking information should be displayed.
HOW TO CANCEL MY ORDER
All orders are held for two hours to allow for modification or cancellation. After this time, we cannot guarantee that we will intercept an order for cancellation. To request a cancellation, send us a message
I ENTERED A WRONG ADDRESS
Entering the correct address is the customer’s responsibility.
“Payment Pending” orders can modified by navigating to “My Account > Orders“.
“Processing” orders can request an address change here.
“Complete” orders may not have their addresses modified
MY PACKAGE I LATE
Packages are late more than 25% of the time due to the courier. Once a parcel leaves our fulfillment center, the courier has full control of delivery times and there’s nothing we can do about it unfortunately, and we cannot refund the shipping cost.
